Whitewater & Covid-19

Protocols for 2021

Tahoe Whitewater Tours is committed to doing our part in the mitigation of COVID-19, as well as complying with local and state guidelines. Our reopening plan includes numerous modifications to how we will be conducting guiding operations for the foreseeable future.
We ask that all guests contribute to our efforts and respect our adjusted policies. Guests will be highly encourged to wear face coverings during the bus ride portion of our adventure. Additionally, in the days leading up to your adventure, we ask that you conduct honest self-health screenings. If you have any of the following symptoms, please call the Tahoe Whitewater Tours office prior to your trip date.
       1 Cough
       2 Fever
       3 Shortness of breath/ difficulty breathing
       4 New loss of taste or smell
       5 Chills
       6 Muscle pain
       7 Sore throat

CHECK-IN PROCESS
At our Truckee location- We are limiting our check-ins to one group at a time in our office. We will have signs and waiting areas outside for directions on how to check in. Due to California Executive orders, everyone inside our office must wear a mask. We ask after check in to wait outside either at your own vehicles or outside our office until the trip is ready to depart.

For the South Fork and Middle Fork American River Trips. Our meeting locations are outside. We check in at various locations and recommend masks be worn when riding in our vehicles to and from the river.

RAMPING UP CLEANING AND DISINFECTING PROTOCOLS
At the close of each day, our team will be washing and disinfecting all used river equipment including PFD’s, Helmets, Paddles, Splash tops, and Rafts. All equipment washing will be done with manufacturer’s guidelines. Hand sanitizers will be readily available in the office, as well as vehicles.

ADHERING TO PHYSICAL DISTANCING GUIDELINES
– We will be doing our best to practice strict physical distancing measures and ask the same of you and your group.
– We ask our guests to provide and wear face coverings for the bus ride duration of the tour.
– We have limited the size of our trips to allow for social distancing on our bus.
– Guest, guides, and office staff are asked to maintain a 6-foot distance at all times. Members of a private/ family/ close-contact group are not required to maintain 6-foot distance among themselves if they wish.
– All clients, guides, and office staff must be prepared to wear face masks as directed. If clients do not have their own mask, Tahoe Whitewater Tours will provide them at no cost.

WE’RE EXCITED AND HOPE YOU ARE TOO!
We are so thrilled to get back on the river with you. We’re confident that the measures we are taking will protect our staff and guests alike and will not significantly take away from the experience that we all get from exploring in the rivers. If you have any questions about our precautions, please feel free to contact us.          (530) 587-5777

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