Whitewater & Covid-19

COVID -19 WELLNESS QUIESTIONNAIRE FORM

Protocols for 2020

Tahoe Whitewater Tours is committed to doing our part in the mitigation of COVID-19, as well as complying with local and state guidelines. Our reopening plan includes numerous modifications to how we will be conducting guiding operations for the foreseeable future.
We ask that all guests contribute to our efforts and respect our adjusted policies. Guests will be required to wear face coverings during the bus ride portion of our adventure. Additionally, in the days leading up to your adventure, we ask that you conduct honest self-health screenings. If you have any of the following symptoms, please call the Tahoe Whitewater Tours office prior to your trip date.
       1 Cough
       2 Fever
       3 Shortness of breath/ difficulty breathing
       4 New loss of taste or smell
       5 Chills
       6 Muscle pain
       7 Sore throat

CHECK-IN PROCESS
At our Truckee location- We are limiting our check-ins to one group at a time in our office. We will have signs and waiting areas outside for directions on how to check in. Due to California Executive orders everyone inside our office must wear a mask. We ask after check in to wait outside either at your own vehicles or outside our office until the trip is ready to depart.

For the South Fork and Middle Fork American River Trips. Our meeting locations are outside. We check in at various locations and ask face masks be worn near other groups as well as when riding in our vehicles to and from the river.

INDIVIDUAL CONTROL MEASURES, SCREENING & HYGIENE
– We ask that all guests fill out the Covid-19 Wellness Questionnaire and have it signed the day of your tour. This health screening will be required for all clients prior to starting their rafting tour. These health screenings will check for COVID-19 symptoms as well as exposure history. If a client doesn’t pass the screening, the Individual will not be able to attend. The Individual will not be charged for their portion of the tour.
– For face coverings, we highly recommend using a Sun Buff type face covering. Sun Buffs work well for face shields on the bus as well provides great sun protection for the rafting portion of the trip.

RAMPING UP CLEANING AND DISINFECTING PROTOCOLS
At the close of each day, our team will be washing and disinfecting all used river equipment including PFD’s, Helmets, Paddles, Splash tops, and Rafts. All equipment washing will be done with manufacturer’s guidelines. Hand sanitizers will be readily available in the office, as well as vehicles.

ADHERING TO PHYSICAL DISTANCING GUIDELINES
– We will be doing our best to practice strict physical distancing measures and ask the same of you and your group.
– We ask our guests to provide and wear face coverings for the bus ride duration of the tour.
– We have limited the size of our trips to allow for social distancing on our bus.
– Guest, guides, and office staff are asked to maintain a 6-foot distance at all times. Members of a private/ family/ close-contact group are not required to maintain 6-foot distance among themselves if they wish.
– All clients, guides, and office staff must be prepared to wear face masks as directed. If clients do not have
their own mask, Tahoe Whitewater Tours will provide them at no cost.
– In the rafts we plan to only put the same group into there own boat with a guide. We will strive to keep separate groups separate. Groups of 2 may share a raft with other groups of 2 with empty seats separating in the middle. We will adjust our guidelines as necessary to do so.

WE’RE EXCITED AND HOPE YOU ARE TOO!
We are so thrilled to get back on the river with you. We’re confident that the measures we are taking will protect our staff and guests alike and will not significantly take away from the experience that we all get from exploring in the rivers. If you have any questions about our precautions, please feel free to contact us.          (530) 587-5777

COVID -19 WELLNESS QUIESTIONNAIRE FORM
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